Beaufort Ink phone / website?

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  1. #1
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    Beaufort Ink phone / website?

    I've spent the last couple of days trying to order a couple of pen kits online, also tried calling Beaufort, the number cuts off after a few rings and the website just takes me to a "payment complete" page as soon as I add anything to the cart!

    Anyone else having such an issue or know what's up? I've only bought two kits from them so far but was already hooked on their product / customer service.


     
     
  2. #2
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    Crisis averted, phone back up and working again (and with the same fantastic support as I've experienced before) and the website issue was solved by deletin cookies. Phew!

     
     
  3. #3
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    Ah, I've just put two and two together Del, and realised the connection between you and the phone conversation I had with a Derek earlier.

    Glad it's sorted. Cookies - you've gotta love 'em.

    Thanks for your order by the way.
    www.beaufortink.co.uk
    Beaufort Ink on Facebook
    Top quality nibs, inks and refills, pen kits, tools and supplies for discerning pen enthusiasts and makers.
    Agents for Bock nibs.
    Specialist supplies for kitless pens and custom pen makers.

     
     
  4. Thanks Davince thanked for this post
  5. #4
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    Quote Originally Posted by Phil Dart View Post
    Ah, I've just put two and two together Del, and realised the connection between you and the phone conversation I had with a Derek earlier.
    haha yes I tend to use my full name when ordering anything as that's how it is on all my cards / banking, but personally hate the name so don't use it if I think I don't have to! (not that Del is much better...)

    Look forward to cracking on with the next pens in the next few days!

    I should have asked when on the phone - can you order just a few of the components or is it not cost effective? If this design I have in mind works I'll want to do some more, but in reality won't use half the kit!

     
     
  6. #5
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    They're complete kits I'm afraid Del. The bits you have left over from a closed end pen will be useful one day though, when you've given up scrabbling on the workshop floor hunting for the part you just mislaid in the shavings.

    (Do not ask me how I know this)
    www.beaufortink.co.uk
    Beaufort Ink on Facebook
    Top quality nibs, inks and refills, pen kits, tools and supplies for discerning pen enthusiasts and makers.
    Agents for Bock nibs.
    Specialist supplies for kitless pens and custom pen makers.

     
     
  7. #6
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    haha I may possibly have already experienced that on my very first pen...

    Not to worry, I am sure I'll find another use for them either way!

     
     
  8. #7
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    I have bags of left over bits, and bags, 'of' bags too..... Someone always want spares.
    I only open my mouth...to change feet...
    www.turningmatters.co.uk

     
     
  9. #8
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    Quote Originally Posted by flexi View Post
    I have bags of left over bits, and bags, 'of' bags too..... Someone always want spares.
    Are you also hiding a spare pressure pot under your bench
    "The only people who never fail are those that never try"


    DL Woodart

     
     
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  11. #9
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    I have a couple of beaufort kits with bits missing I would be interested in what bits people have left over.
    As an aside I ordeed stuff of Phil last night and my order went through with out any issues.

     
     
  12. #10
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    Its all a ploy for Phil to sell more springs!! He coats them in invisible ink that activates when they hit the work bench then they sit there smugly so you cant find them for 2 days then when you go back there they are all bright and shiny just where you saw them fall!!! Or they hit the bench on the end and then pogo stick everywhere!!!
    Enjoy Life you only get it once and there is no Apprenticeship

     
     

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