bluntchisel
Registered
It's David and Timberbits every time for me! Without his very fair prices I would never be able to afford to make as many pens as I do. I wish him, his company and his staff the very best of luck!!!
Bob.
Bob.
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Are we there yet
- Thread starter Jim
- Start date
- Joined
- Apr 4, 2013
- Posts
- 18
Hey Guys
Its David here.
Parcels are still getting sent out the SAME business day when your order is placed with us. We make it our business to make sure that orders placed before 2pm Sydney time is sent out the same day.
Orders send via Registered Airmail (USPS, Royal Mail and Singapore Post) is taking a few weeks longer because of the Christmas Rush and the postal system getting flooded with parcels - not Timberbits taking 3 weeks to pack your parcel.
Guys who order over $200AUS get their parcels within a week because TNT is doing a great job compared to Royal Mail. We get all our parcel out the same day.
We are still in business, the website was down because of a Data base upgrade. Were are still doing constant IT Infrastructure upgrades to continually improve the Timberbits website.
We have another big upgrade planned for January.
In the mean time, were still adding lots of new products and all of us at Timberbits is having a great amount of fun running this wonderful business.
I am very fortunate that I have been able to convert this hobby of mine into a thriving fun business.
Let me know if you guys have any other comments or suggestions how we can improve our business.
Regards
David
Its David here.
Parcels are still getting sent out the SAME business day when your order is placed with us. We make it our business to make sure that orders placed before 2pm Sydney time is sent out the same day.
Orders send via Registered Airmail (USPS, Royal Mail and Singapore Post) is taking a few weeks longer because of the Christmas Rush and the postal system getting flooded with parcels - not Timberbits taking 3 weeks to pack your parcel.
Guys who order over $200AUS get their parcels within a week because TNT is doing a great job compared to Royal Mail. We get all our parcel out the same day.
We are still in business, the website was down because of a Data base upgrade. Were are still doing constant IT Infrastructure upgrades to continually improve the Timberbits website.
We have another big upgrade planned for January.
In the mean time, were still adding lots of new products and all of us at Timberbits is having a great amount of fun running this wonderful business.
I am very fortunate that I have been able to convert this hobby of mine into a thriving fun business.
Let me know if you guys have any other comments or suggestions how we can improve our business.
Regards
David
- Joined
- Jan 31, 2013
- Posts
- 9,504
- First Name
- Terry
Thanks for replying to us David!!!!
Jim
Grand Master
- Joined
- Oct 19, 2011
- Posts
- 15,617
I wish we could David, but to me you have all the corners covered ...
It is good to know that you are also having fun keeping penturners around the world very happy ... 
bluntchisel
Registered
Rock on, David!
Bob.
Bob.
David, How about a downloadable catalogue? You're doing a good job out there and generally things are good, its just that a spark can cause a fire. Perhaps put a note on the forum when you expect downtime to keep peoples fears at bay.
Have a happy Christmas.
Spot on the day, my order had arrived this morning when I just got back from work
Many thanks to David for your excellent service, may I take this opportunity to wish all of you at Timber Bits a very happy Christmas & new year
David,
I have always received outstanding service from your company & will continue to use your services. No complaints whatsoever.
It's a pity some companies over here didn't get their orders out as quick as you.
I have always received outstanding service from your company & will continue to use your services. No complaints whatsoever.
It's a pity some companies over here didn't get their orders out as quick as you.
Penpal
Grand Master
Impressive remarks from David and forum members personally the way supplies come and go a printed catalogue would never happen I like the way he does business on his comprehensive site, the specials introducing new stuff etc and the enthusiastic marketing followed by as has been said so many times now cheap prices and enviable freight rates.
Kind regards David for continueing.
Peter.
Kind regards David for continueing.
Peter.