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Axi c&c

flexi

flexi

Executive Member
Joined
Sep 12, 2014
Posts
6,200
Location
Maidstone
First Name
mark
Hi all,
Customer request for a pen with touch screen stylus.... I know there are others but have gone with the 'Venetian' from PSI via Axi.....
Now the modern trend is to Click and Collect to ensure stock... I added 5 to my basket from Sittingbourne my local store 'sorry we can not process your order insufficient stock' OK I'll try less, 1 added 'insufficient stock'.... Damn!
Now rather annoyed :vangry:of Maidstone is passing anyway (due to a funeral next door) so called in to voice my opinion..... 'I can check the stock out back for you, how many do you want?'

As you can see, good old customer service, beats computers anytime!! :rolling::rolling:
Oh and I had their last double dyed blanks tooIMG_20221006_180438.jpg
 
TVS

TVS

Fellow
Joined
Nov 21, 2021
Posts
1,157
Location
Notts
First Name
Woody
I had the same with B&Q the other day m8 tried on line order went through they phoned me out of stock but it still showed on line that they had 27 so I went to the store they had plenty and got it cheaper than on line
 
Padster

Padster

Graduate Member
Joined
Jun 12, 2021
Posts
564
Location
Leicester
First Name
Paddy
Have to say I’ve seen that often at axi it’s good and bad - good because they are only 20mins and usually have physical stock, bad because on occasion they don’t….and seeing as I’m there I always seem to find something I ‘need’ :thinks:

Padster
 
pittswood

pittswood

Fellow
Joined
Mar 14, 2016
Posts
1,264
Location
Rhigos, South Wales
First Name
Kelvin
I've always remarked that a PC is only as good as the person imputing the information into it. A pc cannot think for itself, only recall info that's been put on it. After all, a pc is only a light switch that's on or off.
Kelvin
 
Neil

Neil

Fellow
Joined
May 21, 2013
Posts
3,132
Location
Hitchin, Hertfordshire
First Name
Neil
Mark,
If you were relying on that kit coming from PSI you’re going to be disappointed, it’s a Sierra kit from Rizheng in China. Axminster don’t even try and hide the source, leaving the suppliers name on the label! RZ (Rizheng), BP (ball point) TS (touch stylus) 40 (their code for the Sierra range, and the colour GB (Gold black).
 
Dalboy

Dalboy

Executive Member
Joined
Mar 20, 2014
Posts
7,681
Location
Kent
First Name
Derek
flexi said:
Hi all,
Customer request for a pen with touch screen stylus.... I know there are others but have gone with the 'Venetian' from PSI via Axi.....
Now the modern trend is to Click and Collect to ensure stock... I added 5 to my basket from Sittingbourne my local store 'sorry we can not process your order insufficient stock' OK I'll try less, 1 added 'insufficient stock'.... Damn!
Now rather annoyed :vangry:of Maidstone is passing anyway (due to a funeral next door) so called in to voice my opinion..... 'I can check the stock out back for you, how many do you want?'

As you can see, good old customer service, beats computers anytime!! :rolling::rolling:
Click to expand...

Now there is the problem you never checked Maidstone's computer:face::face::face:

Face to face is always better well most times
 
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