service

Hi All, Axminster have an outstanding customer service, sometimes you cannot believe the service.... Well I have a Veritas marking gauge, had it years... (Bought cheap as it had a chipped wheel) Well last week in a trip to Axi I remembered to ask for a new wheel and at £4 I was well...

Hi guys, Sorry, my Penn state industries order has just arrived, more coloured pens... Wahoooo. PSI do get some stick for customer service, but TBF this order has been really quick and no problem at all.... Really pleased

Hi all, I tried one of these last week and loved it, but no2 was not so easy.... A quick call to Phil put me straight and replacement parts, cracking customer service... He's guided me through my errors (yes, MY mistakes) and I have managed to save a beautiful blank.

Yesterday I ordered a couple of sets of accessory mounting jaws for my Chuck. I ordered them on line late afternoon and got free delivery (estimated 3days and remember it is a bank holiday weekend). Within 15 minutes I received a despatch notice email and then at 11:00 this morning the post lady...

Hi all, in all these austere times it's great to see someone is still producing great "paper" products, yes they do the interweb thingy but a good old fashioned catalogue.... Fantastic service too, with some great wood, stabalised in house if needed... Resin too...

Ok I know we're in difficult times, I've had a 3 week break due to no lathe at home! Well it's good to know some companies are still doing great service. I ordered a few kits from a well known supplier and two days later there on my door mat!! Fantastic service, thanks again Mr Dart!!

Two examples one of a worn discarded tool used to make this type of coin at the Mint here. and one of the coins I watched them making. A mate of mine has worked there from an apprentice in the workshop to around 40 yrs of service now.WAtching the machine spray the colour in the centre was almost...

I ordered a 10" Longworth Style Chuck from Stiles and Bates which was with me within 2 days, when I opened it I realised it was to small for what I wanted to hold. On Tuesday this week I phoned and asked if it would be possible to change it for the 14" version, I was told no problem just return...

I ordered some blanks from Timberbits on Sunday evening the 4th June and selected the normal shipping service which generally takes about 20 days to the UK. The blanks were despatched on Monday 5th of June and I was amazed when they arrived on my doorstep on Friday 9th June. The shipping cost...

A quick shout out to both Scott from "Mr Blanks" and Vince at "Turners Workshop", great service from both when I needed replacement parts quickly. Can also recommend Scott's daughter Demi's laser engraved pen box's. I've only had a few blanks from Scott but after his speedy reply and quality...

I needed some spares for some pens I brought a while ago from Dave and managed to stuff up the mechanisms and at the same time wanting to convert those that I had left into streamlines. I also took the oppertunity to buy a couple of Safety Razor kits. We always hear about bad service from...

Hi all i was asked for a pair of pens in spalted timber..... A quick phone call to Dave at Stiles and Bates and i had 4 stabalised spalted tiger oak blanks....thats what the labels said and i am not faulting S&B ( you can't really, excellent service always) But opinions please i think one looks...

Hi all i have also ordered some blanks from Australia....what a better service a week quicker and not held in customs for days on end....now which one do i turn first:thinks:

I ordered a couple of bits from Exotic....i have been following on track and trace.....5 days in the US its now been 12 in the UK. Bloody Parcel Force....its spent 6 days at Coventry in customs.....ok not to bad....but then they posted 'held at depot awaiting payment of customs charge' again...

Placed an order with daveygee late Monday evening arrived nice and safe this morning that is what I call service. Well done that man

My step-daughter is into anything relating to SKULLS so I decided to make her a skull pen for her Birthday, had problems with PSI so I settled for Arizona Silhouettes ordered a pewter and brass kit plus bushes, very impressed by the service and communication. The only drawback is the cost, kits...